Moog Medical Devices SRL in Costa Rica Earns Shingo Bronze Medallion

East Aurora, NY, April 17, 2023 – Moog Inc. (NYSE: MOG.A and MOG.B) announced today that the company’s Moog Medical Devices SRL in Coyol, Alajuela, Costa Rica has been awarded the Shingo Bronze Medallion for operational excellence. Awarded by the Shingo Institute, a program in the Jon M. Huntsman School of Business at Utah State University, which recognizes organizations that demonstrate an exceptional culture of continuous improvement.

The Shingo Institute is named after Japanese industrial engineer and Toyota adviser, Shigeo Shingo. Dr. Shingo distinguished himself as one of the world’s thought leaders in concepts, management systems, and improvement techniques that have become known as the Toyota Production System.

To earn the prestigious award, a group of accomplished professionals and examiners were invited to thoroughly review Moog’s culture and operations. They also observed the degree to which leaders focus on principles and culture that drive ideal behaviors which are consistent with Shingo principles.

“It is an honor to receive this award, and we are very fortunate to have a team in Costa Rica that is truly committed to building a culture centered on operational excellence embracing the Shingo Principles,” said Mike Henderson, Vice President and General Manager of Moog Medical Devices. “Continual improvement is a way of thinking and working, not an event, and this award validates that our Costa Rican team is on the correct path and trajectory for sustained excellence.”

The Moog Medical Devices Costa Rica site is regularly recognized as a leading site at Moog, Inc. due to its focus on people, attention to the environment, quality standards, financial performance, and operational excellence.

The Shingo Bronze Medallion is the third of three awards bestowed on organizations by the Shingo Institute. The highest achievement is the Shingo Prize. “Receipt of the Shingo Bronze Medallion signifies an organization’s mastery of fundamental tools and techniques for improving an organization's operations,” said Ken Snyder, executive director at the Shingo Institute. “Organizations that receive the Bronze Medallion are making great progress on their journey to achieving enterprise excellence.”

“Shingo has been quite an experience for our department,” said Natalia Ledezma, junior finance manager, “I have been working at Moog Costa Rica for almost seven years and since day one, continuous improvement feels part of our DNA. Shingo provides us with the tools that allow us to achieve sustainable results and important changes in our financial culture.”

“At Moog, we have the opportunity to develop our projects regardless of our position in the company, giving us the necessary tools and support,” said Carlos Venegas, warehouse and shipping, “It is not working for a prize, it is our style of working at Moog.”

Representatives of Moog Medical Devices SRL in Costa Rica will be recognized as a Shingo Bronze Medallion recipient during the Shingo Institute’s Awards Gala at the 35th Annual Shingo Conference held on May 23-24, 2023, in Provo, Utah, USA.


About Moog Inc.

Moog Inc. is a worldwide designer, manufacturer, and integrator of precision control components and systems. Moog’s high-performance systems control military and commercial aircraft, satellites, and space vehicles, launch vehicles, missiles, automated industrial machinery, and marine and medical equipment. Additional information about the company can be found at